Unrecognized Amazon Prime Charge

What It Is

The Amazon Prime charge is a recurring monthly fee for Amazon's Prime membership program. The membership includes benefits such as free two-day shipping on eligible items, access to Prime Video and Amazon Music, and discounts on Amazon Fresh and Whole Foods Market purchases. The charge will appear on your bank statement as "AMAZONIT PRIME 5 RUE PLAETIS WWWAMAZONIT LUX".

Why You're Seeing It

You may be seeing the charge if you have signed up for a Prime membership, either intentionally or accidentally. It's also possible that someone else has used your credit card to sign up for a membership without your knowledge.

What to Do

If you don't recognize the charge, you can take the following steps:

• Contact your bank and dispute the charge. You will need to provide them with the transaction details, including the date, time, and amount of the charge.
• Contact Amazon customer service and ask them to cancel your Prime membership and refund the charge. You can reach customer service by phone at 1-888-280-4331 or by email at amazon-customer-service@amazon.com.

If you have authorized the charge and simply want to cancel your Prime membership, you can do so by following these steps:

1. Go to the Amazon website and sign in to your account.
2. Click on "Your Account" and then "Manage Prime Membership".
3. Click on the "Cancel Membership" button.